Reference

Terms That Govern Your BK 99 Bet Account

These terms set out what you agree to when you open and use your BK 99 Bet account. Access to our lobby, payments via bKash, Nagad, or Rocket, and all game activity are subject to these conditions — and to the laws of your…

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredSubject to eligible regions
BK 99 Bet Terms That Govern Your BK 99 Bet Account
HOW WE OPERATE

Account Security and Your Data Under These Terms

We hold your account data only as long as your account is active or as required by applicable law. You can request a summary of the data we hold by contacting support with your registered details. All account sessions are protected with SSL encryption, and payment confirmations via bKash, Nagad, or Rocket are verified before funds are credited or released.

Data Retention

Account records are kept for the period required under applicable law. Once your account is closed, personal data is handled per our privacy policy and local retention rules.

Payment Verification

Every bKash, Nagad, and Rocket transaction is matched against your account wallet before it is processed. Unmatched transfers are held and reviewed within one business cycle.

Account Security

Two-step login via OTP is required each session. If you suspect unauthorised access, contact support immediately to freeze your account and review recent activity.

Requesting Changes

To update your registered mobile number, payment method, or account details, submit a request through live chat or email with valid ID. Changes take effect after verification.

TERMS CONTACT

Reach Us About Your Terms Query

If any part of these terms is unclear or you need to raise a dispute about your account or a payment, our support team handles terms-related queries directly. Bring your account ID and transaction reference when you write in.

Live Chat Start a chat from the lobby footer any time your account is active. Quote your account ID for faster handling of terms or payment queries.
Email Support Send detailed terms or dispute queries to our support address. Include your registered mobile number and the relevant transaction date.
Help Centre Our help pages cover account rules, payment conditions for bKash, Nagad, and Rocket, and steps to request account changes or closures.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, payments, account changes, and what happens if something goes wrong.

Account registration is open to individuals who meet the age requirement in their region and for whom online gaming is permitted under local law. Eligibility depends on your jurisdiction.

Yes. All three are accepted payment methods under our terms. Each transaction must come from a wallet registered in your own name and must match your account details.

Accounts in breach — including duplicate registrations or misuse of payment methods — may be suspended. We will contact you via your registered number before any permanent action is taken.

Raise payment disputes within 14 days of the transaction date by contacting support with your account ID, the transaction reference, and the amount. We review all bKash, Nagad, and Rocket disputes directly.

We publish updates to these terms on this page. Continuing to use your account after an update is posted means you accept the revised terms. We recommend checking this page periodically.

Submit a closure or data request through live chat or email. Include your registered mobile number and account ID. Data requests are handled in line with applicable local law.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.